Legal documents

Cbk44 Privacy Policy —
Your Data, Our Responsibility

Cbk44 places the highest priority on the security of your personal information. This privacy policy covers everything you need to know — what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
1

Introduction & Scope

When you use the cbk44 platform — during registration, payment, or when contacting support — you share certain information with us. This privacy policy explains exactly what we do with that data.

This policy applies to both the cbk44 website (cbk44.pro) and the cbk44 mobile app. By using cbk44, you agree to this Privacy Policy, so we recommend reading it in full before registering.

We believe that data transparency and protecting our members' privacy is not just a legal obligation — it is our ethical responsibility. Every piece of your information on cbk44 is handled with the utmost care.

This privacy policy is cbk44's Terms and Conditionsmust be read together with.

2

What Data We Collect

Cbk44 collects various types of information to deliver its services. Full details are provided below:

Type of Data Example When It Is Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of account creation
Financial information BKash/Nagad number, bank details During Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically at Every Session
Gaming Activity Betting history, win/loss records During Every Game Session
Communication Log Support chat, email messages While speaking with our support team

In addition to the above, we also collect certain data automatically — such as through cookies, log files, and web beacons. This information is used to improve site performance.

3

How We Use the Information We Collect

Cbk44 uses your information only for specific, legitimate purposes. The main reasons we process your data:

  • Account management: To create, verify, and manage your cbk44 account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Gaming Services: To deliver a personalized gaming experience tailored to your preferences.
  • Security Verification: To prevent fraud, money laundering, and unauthorized access.
  • Legal obligations: To comply with applicable laws and regulations.
  • Support Services: To resolve your issues quickly and effectively.
  • Promotional Communications: To send you bonus and offer updates, with your consent.
  • Analytics & Improvement: To continuously improve the cbk44 platform's quality and user experience.

You may opt out of promotional emails or SMS at any time. However, transactional and security-related messages cannot be disabled.

4

Sharing Information with Third Parties

Cbk44 never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

  • Payment Processors: To process transactions via bKash, Nagad, Rocket, or bank.
  • Identity Verification Agencies: To verify your identity during the KYC process.
  • Law enforcement agencies: Mandatorily, upon court order or government directive.
  • Technology Partners: Hosting, database, and security service providers.
  • Auditors & regulatory bodies: To ensure licensing and compliance.

All third parties listed above are contractually bound to maintain the confidentiality of your data. They may only use it for the specified purpose and may not disclose it to any other party without cbk44's permission.

Please Note

Cbk44 never sells or rents your personal information to advertisers or marketing companies.

5

Cookie Policy

Cbk44 uses cookies to improve the website and app experience. Cookies are small text files stored on your device.

Types of cookies cbk44 uses:

  • Essential cookies: To maintain your login session and ensure security. Disabling these may cause the site to not function properly.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics Cookies: To understand which pages are used most — completely anonymously.
  • Security Cookies: To detect fraudulent logins and bot activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some cbk44 features to stop working.

6

Data Security Measures

Cbk44 uses internationally recognized security technologies to protect your data. Our security framework:

  • SSL 256-bit encryption: Every data transfer is fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: To prevent unauthorized access and attacks.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Data Backup: Critical data is backed up on secure servers.
  • Restricted Access: Only authorized staff may access specific data.

Please note that no internet transmission can be guaranteed 100% secure. Keep your password strong and never share it with anyone.

7

Data Retention Period

Cbk44 does not store your data indefinitely. Each type of information has a defined retention period:

  • Account information: While the account is active and after closure 5 years
  • Transaction Records: Minimum as required by financial regulations 7 years
  • KYC documents: As required by legal obligation 5–7 years
  • Gaming Logs: For Dispute Resolution 2 years
  • Support Contact: After the issue is resolved 1 year
  • Cookies & Log Data: Typically 90 days

When the retention period expires, data is securely deleted or anonymized. Legal obligations may require us to extend this period in certain cases.

8

Your Data Rights

As a cbk44 member, you have several important rights over your own data:

Right to Access Your Data

You may submit a request to find out what information cbk44 holds about you.

Right to Correct Your Data

To correct inaccurate or outdated information, please submit a request to our support team.

Right to Delete Your Data

You may request the deletion of specific data where no legal obligation requires it to be retained.

Right to Object to Processing

You have the right to opt out of your information being used for marketing purposes.

Right to Data Portability

You may request a copy of your personal data to download.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. cbk44 typically responds within 30 days.

9

Protection of Minors

Cbk44 is for users aged 18 and above only. We do not knowingly collect or store any personal information from minors.

Age is verified at the point of registration. The KYC process confirms age through a national ID card or other valid official document.

For Parents

If you believe your child has registered on cbk44 without your knowledge, please contact our support team immediately. We will promptly close the account and delete all associated data.

10

Policy Updates

Cbk44 may update this privacy policy from time to time. When changes are made, we will:

  • We will update the "Last Updated" date at the top of this page.
  • For significant changes, we will send a notification to your registered email address.
  • We will display a notice on the platform.

Continued use of cbk44 after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

11

Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Live chat support is available on the cbk44 platform
  • Response Time: Typically 1–3 business days

Our Bengali-speaking support team is available 7 days a week, 24 hours a day.

Our Commitment to Your Privacy

Every piece of your data on cbk44 is stored with the highest level of security.

SSL 256-bit encryption

Every transaction and piece of personal data you share is fully protected with bank-grade encryption technology. No third party can access this information.

Your Data Is Never Sold

Cbk44 never sells your personal information to advertisers or marketing companies. Your data is used solely to provide our services.

KYC Verification System

The identity verification process protects your account from unauthorized access, ensuring only you can log in.

Freedom to Control Your Data

You can view, correct, or request deletion of your data at any time. You have full control over your information.

Defined Retention Period

We do not retain data beyond what is necessary. Each type of data has a defined retention period and is securely deleted once that period expires.

Regular Security Audits

Third-party security experts regularly audit cbk44's security systems. Any vulnerabilities are identified and resolved promptly.

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